Privacy Policy

InstruMix ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Account Information: When you sign up, we collect full name, email address, password (encrypted), and optional photo for instructor directory (if you become a certified instructor).

Payment Information: We collect credit/debit card information through Stripe. We do not store full card numbers—Stripe handles all payment data securely.

Course & Activity Data: We track course progress (lessons completed, time spent), Community forum posts and interactions, and certificate issuance dates and credentials.

Device & Usage Data: We collect IP address, browser type and device information, pages visited and time spent, and login dates and times.

Optional: Google Authentication: If you sign in via Google, we receive your Google-authenticated email and name only.

We use your information to provide and improve our platform, process payments and billing, send course updates, community notifications, and administrative emails, issue certificates upon completion, prevent fraud and enforce our Terms & Conditions, and comply with legal obligations.

We do not sell or share your personal data with third parties for marketing purposes.

Stripe: Stripe processes all payments. Their privacy practices are governed by Stripe's Privacy Policy.

Google: If you use Google Sign-In, Google's privacy practices apply (https://policies.google.com/privacy).

Formspree: Instructor applications are submitted through Formspree, which emails Aysha Tenouri (Founder). Formspree's privacy policy applies to this data.

Account data: Retained while your membership is active or paused. Upon permanent deletion, most data is removed within 30 days, except where required by law.

Payment records: Retained for 7 years per IRS requirements.

Community posts: Retained indefinitely unless you request deletion.

Certificates: Retained indefinitely as proof of completion.

You have the right to:

• Access — request a copy of all data we hold about you.
• Correction — update or correct inaccurate information.
• Deletion — request deletion of your account and associated data.
• Data portability — export your data in a usable format.

To exercise these rights, email privacy@instrumix.org.

We use industry-standard encryption (HTTPS/TLS) to protect data in transit. Passwords are encrypted and salted. However, no method of internet transmission is 100% secure. We are not liable for unauthorized access due to circumstances beyond our control.

InstruMix is designed for adults aged 55+. We do not knowingly collect data from children under 13. If we learn we have collected data from a child, we will delete it promptly.

If you are a California resident, you have the right to know what personal information is collected, used, shared, or sold. InstruMix does not sell personal information. To submit a request, email privacy@instrumix.org.

We may update this Privacy Policy periodically. We will notify you of material changes via email. Continued use constitutes acceptance of the updated policy.

Privacy inquiries: privacy@instrumix.org

General support: support@instrumix.org